Shipping & Returns

Orders are shipped Mon - Fri within 24-48 hours of receiving your order, you will receive an order shipped confirmation email with tracking details when your order has been dispatched. 

Shipping Costs

FREE STANDARD SHIPPING WORLDWIDE
Australia Post Express $5 flat rate
Australia Post International Express $18 flat rate

Estimated Delivery Timeframes

The below times are an estimate only. Regional and country areas may take an additional 1-2 business days. Please contact us for an up-to-date delivery estimate for your country. 

Australia
Standard Post:  2-6 business days
Express Post:  1-4 business days

International
Standard International:  10-20 business days
Express International:   7-10 business days

** PLEASE NOTE: Europe & United Kingdom
The payment of VAT is to be paid by the receiver. You’ll be contacted by the courier company or your local postal service if you need to pay any VAT. Please contact us for more information, we are happy to help.

Return & Exchange Policy

If you change your mind, please return your item within 30 days to return (some exclusion apply) for a full refund or exchange as long as it is returned unopened and in the original condition with proof of purchase. The refund will be provided using your original payment method. The cost of returning the product is the customers responsibility. Express Post Fees are non refundable.

Naturopath Herbals is unable to provide a refund or exchange on custom herbal blends and special requests