Shipping & Returns

Orders are shipped Mon - Fri within 24 hours of receiving your order, you will receive an order shipped confirmation email when your order has been dispatched. We use Australia Post for our delivery service and they can take between 1-6 working days to deliver depending on your area. International orders can take up between 6-15 working days depending on your country and area.

Shipping Costs

FREE STANDARD SHIPPING WORLDWIDE
Australia Post Express $5 flat rate
Australia Post International Express $18 flat rate

​Please check the customs regulations in your country. Customs in your country can arbitrarily delay or refuse entry for your order. The payment of duties and taxes are to be paid by the receiver. Refusal of payment may result in the parcel being sent back to Naturopath Herbals.

Return & Exchange Policy

If you change your mind, please return your item within 14 days to return (some exclusion apply) for a full refund or exchange as long as it is returned unopened and in the original condition with proof of purchase. The refund will be provided using your original payment method. The cost of returning the product is the customers responsibility.

Naturopath Herbals is unable to provide a refund or exchange on custom herbal blends and special requests