Privacy Policy

Naturopath Herbals respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth), as well as relevant international regulations such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This policy outlines how we collect, use, and protect your personal information.

Collection of Personal Information

Naturopath Herbals collects personal information to provide personalised products and services tailored to your individual needs. This may include your name, phone number, address, email address, and other details relevant to your interactions with us. We may also collect additional information at other times, including feedback, personal or business details, changes in preferences, survey responses, financial or credit card information, or communications with our customer support.

This information is collected solely to provide you with safe and personalised herbal tinctures. All information is exclusively reviewed by our primary naturopath to ensure the highest standard of care.

How We Collect Your Personal Information

We collect personal information in the following ways:

When you interact with us electronically or in person.
When you access our website.
When we provide our services to you.
From third parties, when applicable.

If we receive personal information from third parties, we will protect it as set out in this Privacy Policy.

Use of Your Personal Information

Naturopath Herbals uses your personal information solely to provide and improve our products and services. Your information is used to ensure that the herbal tinctures we provide are safe, effective, and tailored to your individual needs. All personal information is reviewed only by our primary naturopath and is never shared with anyone else unless required by law.

We may also use your personal information to notify you of new products, services, and opportunities. However, this is done solely by our internal team, and no personal information is shared with third-party marketers or other external entities.

Security of Your Personal Information

At Naturopath Herbals, we prioritise the security of your personal information. We employ industry-standard security measures, including encryption, firewalls, and secure server environments, to protect your data from unauthorised access, disclosure, alteration, or destruction. We regularly review our security practices to address potential threats and vulnerabilities.

While we take extensive measures to safeguard your information, please be aware that no method of data transmission over the internet is completely secure. However, we assure you that personal information collected by us will be handled in a manner consistent with this Privacy Policy.

Data Retention and Disposal

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by law. When your information is no longer needed, we will take reasonable steps to securely destroy or de-identify it.

Access to Your Personal Information

You have the right to access, correct, or request the deletion of your personal information held by us. If you wish to exercise any of these rights, please contact us at info@naturopathherbals.com. We will respond to your request in accordance with applicable laws and our policies.

International Data Transfers

If we transfer your personal information outside of Australia, we will take steps to ensure it receives a level of protection consistent with the Australian Privacy Principles and our policies.

Cookies and Website Data

When you visit our website (www.naturopathherbals.com), we may collect certain information such as your browser type, operating system, and the website you visited immediately before coming to our site. This information is used in an aggregated manner to analyse how people use our site and improve our service.

We may use cookies to ensure the smooth operation of our website and enhance your experience. Cookies help us identify you when you return to our site and store details about your usage. You can manage your cookie preferences through your browser settings, but disabling cookies may affect site functionality.

Our website may also use cookies to serve relevant ads to visitors through third-party services such as Google Ads. These ads may appear on this website or other sites you visit.

Third-Party Sites

Our site may contain links to other websites not owned or controlled by us. These links are provided for your convenience only. Naturopath Herbals is not responsible for the privacy practices of other such websites, and we encourage you to read the privacy statements of each website that collects personal information.

Changes to This Privacy Policy

Please be aware that we may change this Privacy Policy in the future. Any modifications will be effective immediately upon posting on our website. We encourage you to check back from time to time to review our Privacy Policy.

Contact Us

If you have any questions or concerns about how we handle your personal information, please contact us at info@naturopathherbals.com. We take all privacy concerns seriously and will respond promptly to your inquiry.